SHIPPING POLICY – WONBLUD

ORDER PROCESSING

• PLEASE ALLOW UP TO 24 HOURS FOR ORDER PROCESSING, SUBJECT TO PRODUCT AVAILABILITY AND PAYMENT VERIFICATION.
• ONCE AN ORDER IS PLACED, IT CANNOT BE MODIFIED OR CANCELLED. WE RECOMMEND REVIEWING ALL DETAILS CAREFULLY BEFORE COMPLETING CHECKOUT.
• WONBLUD DOES NOT SHIP ON WEEKENDS OR MAJOR PUBLIC HOLIDAYS. ALL ORDERS ARE SHIPPED FROM LUDHIANA, PUNJAB, INDIA.
• YOU WILL RECEIVE AN AUTOMATIC CONFIRMATION EMAIL ONCE YOUR ORDER IS SUCCESSFULLY PLACED. IF YOU DON’T SEE IT WITHIN A FEW MINUTES, KINDLY CHECK YOUR SPAM OR JUNK FOLDER.
• IN RARE CASES, DUE TO HIGH DEMAND, AN ITEM MAY BECOME UNAVAILABLE EVEN AFTER AN ORDER IS PLACED. IN SUCH INSTANCES, WE WILL ISSUE A REFUND TO YOUR ORIGINAL PAYMENT METHOD OR, WHERE NECESSARY, VIA CHEQUE TO THE BILLING ADDRESS PROVIDED.
• REFUNDS TO THE ORIGINAL PAYMENT METHOD MAY TAKE 5–10 BUSINESS DAYS TO REFLECT ON YOUR BANK STATEMENT.
• ALL ORDERS ARE SUBJECT TO VERIFICATION BY OUR SECURITY TEAM AND MAY BE CANCELLED AT ANY TIME BY WONBLUD.
• ONCE YOUR ORDER IS SHIPPED, YOU WILL RECEIVE A SHIPPING CONFIRMATION EMAIL WITH A TRACKING NUMBER.
• SHIPPING DELAYS MAY OCCUR DURING PEAK SEASONS, SPECIAL LAUNCHES, OR SALE PERIODS.

PRE-ORDER POLICY

• ITEMS MARKED AS PRE-ORDER WILL BE SHIPPED ONCE THEY ARRIVE AT OUR FACILITY.
• ALL CUSTOMERS WILL BE CHARGED AT CHECKOUT FOR PRE-ORDER ITEMS. ONCE PLACED, PRE-ORDERS CANNOT BE CANCELLED OR MODIFIED.
• IF YOU HAVE ANY QUESTIONS REGARDING YOUR PRE-ORDER, PLEASE REACH OUT TO US AT SUPPORT@WONBLUD.COM .

SHIPPING METHODS

• DOMESTIC SHIPPING (INDIA)
• WE OFFER COMPLIMENTARY STANDARD SHIPPING (5–7 BUSINESS DAYS) ON ALL ORDERS WITHIN INDIA.
• FOR QUESTIONS, REACH OUT TO SUPPORT@WONBLUD.COM .

CUSTOMER SERVICE HOURS

• 📞 +919988697001
• 📩 SUPPORT@WONBLUD.COM
• 🕒 MONDAY – SATURDAY | 11:30 AM – 7:00 PM IST

HOLIDAYS OBSERVED

• WONBLUD DOES NOT OPERATE ON THE FOLLOWING HOLIDAYS:
• DIWALI
• NEW YEAR’S DAY
• INDEPENDENCE DAY
• CHRISTMAS EVE
• CHRISTMAS DAY

LOST OR STOLEN PACKAGES

• ONCE AN ORDER IS MARKED "DELIVERED"BY THE COURIER, WONBLUD IS NOT RESPONSIBLE FOR ANY LOST, STOLEN, OR DAMAGED ITEMS. ALL RISKS ARE ASSUMED BY THE COURIER.
• FOR FURTHER ASSISTANCE, CONTACT SUPPORT@WONBLUD.COM.

FINAL SALE ITEMS

• DURING SALE OR PROMOTIONAL EVENTS, ALL PURCHASES ARE FINAL. WONBLUD RESERVES THE RIGHT TO EXTEND, MODIFY, OR DISCONTINUE MARKDOWNS AT ANY TIME WITHOUT PRIOR NOTICE.
• NO PRICE ADJUSTMENTS WILL BE MADE IF AN ITEM YOU PURCHASED GOES ON SALE LATER.